Terms of Service

1 Acceptance of these terms

These Terms of Service ("Terms") are a binding agreement between you and Poke Alerts ("Poke Alerts", "we", "us", or "our"). By accessing the poke-alerts.com website, interacting with the Poke Alerts Discord bot, or using a Poke Alerts membership, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the services.

2 The services

Poke Alerts provides Pokemon Trading Card Game restock alerts and related community tools. This includes the website, a Discord utility bot with features such as onboarding and welcome flows, region roles, giveaways, polls, reviews and feedback, restock reporting, moderation and anti-impersonation tools, and member administration utilities. We run the bot in our official Poke Alerts Discord server and a backup server. Available features may change over time.

3 Eligibility

You must be at least 13 years old, or older if your country sets a higher minimum age for using Discord or online services, and you must meet Discord's own eligibility requirements. If you use the services on behalf of an organization or Discord community, you represent that you are authorized to accept these Terms for it.

4 Accounts and Discord

Much of what we offer runs through Discord and, for memberships, through Whop. You are responsible for your Discord and Whop accounts and for activity that happens under them. You must also comply with the terms and policies of Discord and Whop when using our services alongside theirs.

5 Acceptable use

You agree not to:

• Use the services to break any law or to infringe anyone's rights.
• Harass, threaten, defraud, or impersonate others, including Poke Alerts staff.
• Post spam, scams, malware, or content promoting illegal activity.
• Scrape, resell, or redistribute our alerts, data, or content without permission, or use them to build a competing service.
• Circumvent access controls, rate limits, membership gating, or security measures.
• Overload, disrupt, or attempt to gain unauthorized access to our systems or the systems we rely on.
• Use automated means to abuse referrals, giveaways, or any other feature.

6 Memberships and payments

Some features require a paid membership. Memberships are sold and billed through Whop, and by purchasing you also agree to Whop's terms. Pricing, billing cycles, and what each plan includes are shown at the point of purchase and may change for future billing periods.

• Billing and renewal: paid plans may renew automatically until cancelled. You can manage or cancel your membership through Whop.
• Cancellation: cancelling stops future renewals. Unless required by law or stated at purchase, cancellation does not retroactively refund the current period.
• Refunds: refunds, where offered, are handled according to the terms shown at purchase and Whop's policies.
• Access: membership benefits, including bot roles and access, depend on you keeping your Discord account linked and your membership active.

7 Alerts are informational only

Restock alerts, stock lookups, restock reports, and related information are provided for general and community information only, on a best-effort basis. Retail stock, pricing, availability, timing, and links change constantly and may be inaccurate, delayed, or incomplete. We do not guarantee that any alert is accurate, timely, or that you will be able to complete any purchase. Community-submitted reports reflect the views of the members who posted them, not Poke Alerts. You are solely responsible for your own purchasing decisions.

8 Your content

You may submit content such as reviews, feedback, poll responses, and restock reports ("User Content"). You keep ownership of your User Content. By submitting it, you grant Poke Alerts a non-exclusive, worldwide, royalty-free license to use, store, display, reproduce, and distribute that content in connection with operating and promoting the services, including sharing it within the relevant Discord community.

You are responsible for your User Content and confirm you have the right to submit it and that it does not break these Terms or any law. We may remove or refuse content at our discretion, for example content flagged by our spam and content filters.

9 Intellectual property

The Poke Alerts name, logo, website, bot, and related content are owned by Poke Alerts or its licensors and are protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use the services for their intended purpose. You may not copy, modify, distribute, or create derivative works from our services except as permitted by these Terms or applicable law.

Poke Alerts is an independent service and is not affiliated with, endorsed by, or sponsored by Nintendo, The Pokemon Company, or any retailer. All third-party names, logos, and trademarks belong to their respective owners.

10 Third-party services

The services rely on and link to third parties, including Discord, Whop, Cloudflare, Google Analytics, and various retailers. We do not control those services and are not responsible for them. Your use of them is governed by their own terms and policies. If a third-party service changes or becomes unavailable, some features may change or stop working.

11 Disclaimers

The services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, secure, or that alerts or data will be accurate or timely. To the fullest extent permitted by law, we disclaim all such warranties. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.

12 Limitation of liability

To the fullest extent permitted by law, Poke Alerts and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or purchasing opportunities, arising from or related to your use of the services. This includes any inability to purchase a product because of a missed, delayed, or inaccurate alert.

To the extent liability cannot be excluded, our total liability for all claims relating to the services is limited to the greater of the amount you paid us for the membership in the three months before the claim, or twenty US dollars. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you, and nothing in these Terms limits liability that cannot be limited by law.

13 Indemnification

You agree to indemnify and hold harmless Poke Alerts and its team from any claims, damages, losses, and expenses, including reasonable legal fees, arising from your use of the services, your User Content, or your violation of these Terms.

14 Suspension and termination

We may suspend, limit, or terminate your access to the services at any time, with or without notice, if you breach these Terms, misuse the services, or where we reasonably need to protect our members or systems. You may stop using the services at any time and can cancel a membership through Whop. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, and indemnification, will continue to apply.

15 Changes to the services and terms

We may change, add, or remove features at any time, and we may update these Terms. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide a more prominent notice. Your continued use of the services after changes take effect means you accept the updated Terms.

16 Governing law and disputes

These Terms are governed by the laws applicable at Poke Alerts' principal place of operation, without regard to conflict-of-law rules, except where mandatory consumer protection laws of your country of residence apply. You agree to first try to resolve any dispute with us informally by contacting us. Any dispute that cannot be resolved informally will be handled by the competent courts for our place of operation, unless applicable law gives you the right to bring it elsewhere. Nothing here removes any mandatory legal rights you have as a consumer.

17 Contact us